Acceptable Use Policy

Effective: April 29, 2026

This Acceptable Use Policy (“AUP”) sets out conduct and content that is not permitted on BrokerPath. It is incorporated by reference into the Terms of Service. Violations may result in suspension or termination of the Service.

1. Lawful use

You may not use the Service to:

• Violate any applicable law, regulation, or order, including REBBA, the RECO Code of Ethics, FINTRAC obligations, CRA tax law, PIPEDA, or anti-spam law (CASL).
• Infringe a third party's intellectual-property, privacy, publicity, or contractual rights.
• Engage in fraud, money laundering, terrorist financing, or sanctions evasion.
• Misrepresent your identity, role, or authority to act for a brokerage.

2. Security

You may not:

• Probe, scan, or test the vulnerability of the Service except through a coordinated disclosure process arranged in writing with us in advance.
• Bypass, defeat, or circumvent any access control, rate limit, tenant-isolation boundary, or audit log.
• Access another brokerage's data, attempt to enumerate other tenants, or reverse-engineer BrokerPath beyond what Canadian law permits.
• Share or reuse a single user account across multiple individuals; each natural person must have their own account.
• Disable, weaken, or fail to enroll two-factor authentication on Broker of Record or Admin accounts.
• Upload malware, viruses, or any code intended to disrupt or damage the Service.

3. Reliability

You may not:

• Generate excessive load through scraping, bulk automation, or denial-of-service techniques.
• Use the Service to send unsolicited bulk email or SMS, or to conduct outbound marketing not directly related to brokerage operations.
• Run programmatic high-frequency export jobs that materially exceed normal interactive use; coordinate with us if you require batch export at scale.

4. Content

You may not upload to the Service:

• Personal information about an individual that you do not have authority to collect under PIPEDA.
• Government-issued identification documents that you have not validated under your FINTRAC verification program, or for individuals who are not parties to your real-estate transactions.
• Content that is unlawful, defamatory, harassing, hateful, or discriminatory.
• Sexually explicit content, content depicting violence, or content involving minors that is not lawful and necessary to a real-estate transaction (e.g., a parent signing on behalf of a minor seller).
• Health information, biometric data, or other sensitive categories that are not necessary to a real-estate transaction.

5. Trust accounting integrity

You may not:

• Use the Service to record financial movements that did not actually occur in your trust or general bank accounts.
• Falsify FINTRAC Receipt of Funds records or trade record sheets.
• Tamper with audit-log entries, journal-entry hashes, or signatures stored in BrokerPath.

BrokerPath's ledger is intended as the source-of-truth for your brokerage's books. Recording a journal that does not correspond to real-world events may constitute professional misconduct under RECO rules and is grounds for immediate suspension by us.

6. Reporting abuse

If you become aware of a violation of this AUP — including from another brokerage or user — please report it to abuse@brokerpath.ca. If you have discovered a security vulnerability in BrokerPath, email security@brokerpath.ca before disclosing it publicly.

7. Enforcement

BrokerPath may, in its sole reasonable judgement, warn, suspend, or terminate access for violations of this AUP. Where appropriate and lawful, we will give notice and an opportunity to cure before taking action. Severe violations — including those that threaten the security of the Service or the integrity of trust funds — may result in immediate suspension without prior notice.

8. Changes

We may update this AUP from time to time. Material changes will be communicated by email and surfaced in-app at least 14 days before they take effect.